Privacy policy

Last Updated: May 25, 2026

HotWay.life (“HotWay”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data in accordance with applicable laws, including the General Data Protection Regulation (GDPR).

This Privacy Policy explains how we collect, use, store, and protect your information when you use the HotWay.life platform, website, mobile applications, and related services.

1. Who We Are

HotWay.life is a digital platform for discovering, promoting, and managing sports events, races, competitions, and sports-related activities.

For any privacy-related questions, please contact us:
Email: [email protected]

2. Information We Collect

Account Information

  • Name and surname
  • Email address
  • Password (encrypted)
  • Phone number (optional)
  • Profile photo (optional)

Event Participation Information

  • Event registrations
  • Sports preferences
  • Team or club information
  • Race participation history and results

Payment Information

Payments may be processed by third-party payment providers. We do not store full payment card details on our servers.

We may receive:

  • Payment status
  • Transaction identifiers
  • Billing-related metadata

Technical Information

  • IP address
  • Device information
  • Browser type
  • Operating system
  • Log data
  • Cookies and analytics data

Communication Data

  • Messages sent through support forms
  • Emails and customer support interactions

3. How We Use Your Information

We use your personal data to:

  • Create and manage user accounts;
  • Provide access to platform functionality;
  • Process event registrations;
  • Facilitate payments and transactions;
  • Communicate important service information;
  • Improve platform functionality and user experience;
  • Prevent fraud, abuse, and unauthorized activity;
  • Comply with legal obligations.

Where required by law, we process personal data based on:

  • user consent;
  • performance of a contract;
  • legal obligations;
  • legitimate business interests.

4. Cookies and Analytics

HotWay.life uses cookies and similar technologies to improve functionality and analyze platform usage.

Cookies may be used for:

  • authentication;
  • remembering user preferences;
  • analytics;
  • security;
  • marketing and advertising (if applicable).

Users may control cookies through browser settings.

We may use third-party analytics and marketing tools such as Google Analytics, Meta Pixel, and other similar services.

5. Sharing of Information

We do not sell personal data.

We may share information with:

  • payment service providers;
  • cloud hosting providers;
  • analytics providers;
  • customer support tools;
  • legal authorities when required by law.

We do not publicly share personal contact information of users without their consent.

All third parties are expected to maintain appropriate security and confidentiality measures.

6. Data Retention

We retain personal data only as long as necessary for:

  • providing services;
  • legal compliance;
  • accounting obligations;
  • dispute resolution;
  • fraud prevention.

Some information may remain in backups or archived systems for a limited period.

7. Account Deletion

Users may delete their account at any time directly from their personal profile settings on the HotWay.life platform.

To delete an account:

  1. Log in to your account;
  2. Open the Profile section;
  3. Select Delete Account;
  4. Confirm the deletion request.

Upon deletion, personal data associated with the account will be permanently removed or anonymized, except where retention is required by applicable laws, fraud prevention, dispute resolution, or legal obligations.

If you are unable to access your account or experience issues with deletion, you may request account removal by contacting us at:

Email: [email protected]

We will process verified deletion requests within a reasonable timeframe.

8. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you may have the following rights:

  • Right to access your personal data;
  • Right to correct inaccurate data;
  • Right to erase your data;
  • Right to restrict processing;
  • Right to object to processing;
  • Right to data portability;
  • Right to withdraw consent at any time.

You also have the right to lodge a complaint with your local data protection authority.

9. Data Security

We implement reasonable technical and organizational security measures designed to protect personal data against unauthorized access, loss, misuse, or alteration.

However, no system can guarantee absolute security.

10. Third-Party Links and Services

HotWay.life may contain links to third-party websites or services. We are not responsible for their privacy practices or content.

Users should review the privacy policies of those third parties separately.

11. Children’s Privacy

HotWay.life is not intended for children under the age required by applicable law without parental or guardian consent.

If we become aware that personal data has been collected unlawfully from a child, we will take steps to delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Updated versions will be published on this page with a revised “Last Updated” date.

Continued use of the platform after changes become effective constitutes acceptance of the updated policy.

13. Contact Information

For any questions regarding this Privacy Policy or personal data processing, please contact:

HotWay.life
Email: [email protected]