Privacy policy

Last Updated: September 29, 2026

HotWay.life (“HotWay”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data in accordance with applicable laws, including the General Data Protection Regulation (GDPR).

This Privacy Policy explains what data we may collect, how we use, store, and protect it when you use the HotWay.life platform, website, mobile applications, and related services.

1. Who We Are

HotWay.life is a digital sports platform that helps users discover sports events, sports facilities, and clubs, as well as use features for organizing their sports activities and training.

For any questions regarding privacy and the processing of personal data, you can contact us at:
Email: [email protected]

2. What Data We Collect

Depending on which HotWay.life features you use, we may collect and process the following categories of information.

Account Information

  • First and last name
  • Email address
  • Password (stored securely)
  • Phone number (if provided)
  • Profile photo (if added)
  • Other information that you voluntarily add to your profile

Sports Activity Information

When using HotWay.life features related to sports events, clubs, and training, we may process:

  • Registrations for and participation in sports events
  • Information about selected sports and sporting interests
  • Information about clubs and teams with which you are associated
  • Information about training sessions and participation in sports activities
  • Participation history and results, where such information is available as part of the relevant platform feature

This information does not automatically become publicly available. Certain information may only be made public through features where you choose a public setting yourself or explicitly provide information for publication.

Information About Sports Facilities and Clubs

HotWay.life contains information about sports facilities and clubs. This information may include names, locations, contact details, sports offered, schedules, descriptions, photographs, links to official sources, and other publicly available information.

If a representative of a club or sports facility, or another authorized user, adds or edits information on the platform, we may also store the information they provide through the relevant features.

Payment Information

If paid services are available on the platform, payments may be processed by third-party payment service providers. We do not store full payment card details on our servers.

We may receive information necessary to confirm and record a payment, including:

  • Payment status
  • Transaction identifier
  • Payment amount and currency
  • Other technical information related to the payment

Technical Information

When you use HotWay.life, we may automatically receive certain technical information, including:

  • IP address
  • Device information
  • Browser type and version
  • Operating system
  • Technical logs and error data
  • Information about your interaction with the platform
  • Cookies and related data

Communication Data

If you contact us, we may store information necessary to handle your request, including:

  • Messages submitted through forms on the platform
  • Email correspondence
  • Customer support requests

3. How We Use Your Information

We may use personal data to:

  • Create and manage user accounts
  • Authenticate users and maintain account security
  • Provide HotWay.life features and services
  • Process registrations for and participation in sports events
  • Provide features related to clubs, sports facilities, and training
  • Save user settings and preferences
  • Process payments and transactions, where applicable
  • Send important communications related to your account or use of the service
  • Handle customer support requests
  • Analyze platform performance and improve the user experience where the appropriate consent has been provided
  • Prevent fraud, abuse, and unauthorized access
  • Comply with applicable legal obligations

Depending on the specific circumstances, we may process personal data on the basis of:

  • Your consent
  • The necessity to provide a requested service or perform contractual obligations
  • Legal obligations
  • Our legitimate interests, provided that they do not override your rights and freedoms

4. Cookies and Analytics

HotWay.life uses cookies and similar technologies to ensure that the website functions properly and, with your consent, to analyze how the platform is used.

Essential Cookies

These cookies are necessary for the website to function properly and for its essential features, including security, authentication, and saving user preferences.

Analytics Cookies

Analytics cookies help us understand how users interact with HotWay.life, which pages and features are used, and how we can improve the platform.

Analytics cookies are used only with your consent. You can accept or decline them through the cookie consent interface and change your choice through the cookie settings.

We may use third-party analytics services, such as Google Analytics. When such services are used, certain technical information may be processed by the relevant service provider in accordance with its privacy policy.

You can also restrict the use of cookies through your browser settings. Disabling essential cookies may affect the operation of certain HotWay.life features.

5. Sharing of Information

We do not sell users' personal data.

To the extent necessary to operate HotWay.life and provide the relevant services, information may be shared with or processed by the following categories of recipients:

  • Hosting and technical infrastructure providers
  • Payment service providers, if you make a payment
  • Analytics service providers, where the appropriate consent has been provided
  • Service providers that help us operate and support the platform
  • Government or law enforcement authorities where disclosure is required by applicable law

We do not publish users' personal contact information without an appropriate legal basis or the user's own choice to make such information public.

When we use third-party service providers, we seek to limit the information shared to what is necessary for the relevant service to be provided.

6. Public Profiles

HotWay.life may provide users with the option to make their profile public. Making a profile public is voluntary and is enabled by the user through their account settings.

If you enable a public profile, certain profile information may become visible to other HotWay.life users and visitors.

Before enabling a public profile, you can choose which information supported by the available settings will be displayed publicly.

Information that you have not selected for public display will not be published as part of your public profile.

You can change the available privacy settings or disable your public profile through your account settings.

7. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, including:

  • Providing HotWay.life services
  • Maintaining and securing your account
  • Complying with legal and accounting obligations
  • Resolving disputes
  • Preventing fraud and abuse

Retention periods may vary depending on the type of data and the purpose for which it is processed.

Certain information may temporarily remain in backups and archival systems until the standard backup deletion cycle is completed.

8. Account Deletion

You can delete your account at any time directly through your HotWay.life profile settings.

To delete your account:

  1. Sign in to your account
  2. Open the Profile section
  3. Select Delete Account
  4. Confirm the deletion

After your account is deleted, personal data associated with it will be deleted or anonymized, except for information that we need to retain to comply with legal obligations, resolve disputes, prevent fraud, or for other purposes permitted by law.

Deleting your account does not necessarily result in the deletion of information that is not your personal data or publicly available information about sports events, facilities, or clubs.

If you cannot access your account or experience problems deleting it, you can submit an account deletion request at:

Email: [email protected]

Before processing your request, we may ask you to verify that the account belongs to you.

9. Your Rights Under the GDPR

Where provided by the GDPR and other applicable data protection laws, you may have the following rights:

  • The right to receive information about the processing of your personal data
  • The right to access your personal data
  • The right to request correction of inaccurate or incomplete data
  • The right to request deletion of your personal data
  • The right to request restriction of processing
  • The right to object to certain types of processing
  • The right to data portability where provided by law
  • The right to withdraw previously given consent

Withdrawal of consent does not affect the lawfulness of processing carried out before the consent was withdrawn.

To exercise your rights, you can contact us at [email protected]. To protect your account and personal data, we may ask you to verify your identity.

You also have the right to lodge a complaint with the competent data protection supervisory authority.

10. Data Security

We implement reasonable technical and organizational measures designed to protect personal data against unauthorized access, accidental or unlawful loss, alteration, disclosure, or destruction.

However, no method of transmitting or storing data can guarantee absolute security.

11. Third-Party Links and Services

HotWay.life may contain links to third-party websites, pages, and services, including the official websites of sports events, sports facilities, and clubs.

When you visit a third-party resource, your interaction with that resource is governed by its own terms and privacy policy. HotWay.life does not control how third-party resources process personal data.

12. Children's Privacy

Some sports events, clubs, facilities, or sports activities presented on HotWay.life may be intended for children and teenagers. The presence of such information on the platform does not, by itself, mean that a child should independently create an account or provide personal data.

Where the processing of a child's personal data requires the consent of a parent or legal guardian under applicable law, such consent must be obtained before the relevant processing takes place.

If we become aware that a child's personal data has been collected in violation of applicable requirements, we will take reasonable steps to delete the data or take other appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time, for example when new HotWay.life features are introduced or when the way we process data changes.

The current version of the Privacy Policy will be published on this page. The date of the latest update will be shown at the beginning of the document.

14. Contact Information

If you have any questions regarding this Privacy Policy, the use of cookies, public profile settings, or the processing of personal data, please contact us:

HotWay.life
Email: [email protected]